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Showing posts with the label client trust

"Make It Pop" and Other Illustrated Designer Horrors

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MAKE IT POP I came across a collection of posters designed to illustrate a few of the key things that we tend to hear in the industry, and was elated to not only enjoy an inspiring visual project, but to know that I'm not alone. Created by Mark and Paddy  of markandpaddy.com , this brightly colored, and inspiring collection of designs add visuals to the hilarious requests that some less-than-informed clients tend to ask. In an earlier post, I raved about the truth and genius of the comic  How a Web Design Goes Straight to Hell by the Oatmeal. In said comic, the point is clearly made that sometimes the client is not always right, and essentially needs a little direction in order to help you give them exactly what they need (and want). My very favorite phrase to hear from a client while in a working session, or after presenting them a visual draft of their original request is the infamous, "Make It Pop." This is by far, one of the most frequent requests that most o...

Perceived Quality: Presentation vs Product

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One of the most important lessons that I have learned as a designer is the very crucial emphasis on how you present your work to clients. At first, I was completely aghast at client feedback and reactions to what I gave them (which was exactly what they asked for), and how there were often huge gaps in communication that resulted in them trying to initiate a design by committee scenario. If you don't create a firm base of trust and clear communication early in the design process, your client will have a difficult time accepting ideas and designs that you present, regardless of the logic and industry standards that back up those reasons for why  you did a certain thing instead of something else.